K9 JYM's  House Rules

We want that ALL our visitors have an enjoyable experience. These few Policies ensure you and your dog's safety & comfort, as well as the safety & comfort of our other visitors.

• We WELCOME you! Please let us know you are here (especially if no one is in the office - it usually means we are around somewhere tending to something). 
• An up-to-date Rabies Certification for each dog is required for our records if you wish to participate.
• DO ENCOURAGE your dog to relieve themselves before entering the facility or just before your class/training time begins. Accidents happen, especially when its a whole new environment for your dog! WE provide bags, paper towels, clean up spray & hand sanitizer for you to clean up after your dog promptly. We are happy to hold onto to your dog for you at this time.
• Please NO flexi leads when in the parking lot, potty areas, and inside the gym. A 4 or 6 foot lead is safer for all; dogs and people.
• If your dog is NOT reliable off lead - DO NOT let them off lead - unless you are working an exercise with the instructor. 
• Take care when making the choice to let your dog meet another dog. Its okay, but do exercise care and caution. Dogs are still animals and can get injured, even when being playful as they still have teeth and claws. If you are unsure - DON'T DO IT without the assistance of an instructor! 
• We support positive training methods – Our goal is to provide a fun place to work and play – Do not treat your K9 partner harshly or forcefully. If its an off day, end your training session on a positive note. Next time will be better. Be respectful of your K9 partner: Don't ask something of them which may cause injury or discomfort. Setting your dog up for success builds upon positive experience. Once your dog gets spooked or injured it can set your progress back significantly.
• We pride ourselves on a clean environment. Please pick up anything your dog leaves on the property (indoors or outdoors), only dispose of it the can provided right outside our entry door. The dumpsters are property of other tenants, do not put your poop bags/trash in them.
• Please use the crates provided for your convenience -- you are always welcome to bring in your own crate,  to confine your dog, or you are attending with more than one dog - Dogs should never be left alone in your vehicle while visiting K9 JYM - ESPECIALLY when the weather is warm!
• There are strongly anchored tethering rings located along the block wall of our facility. Do not tie your dog to objects which may not hold them securely.
• Bitches in heat must wear protective panties. This is for their well being, and protection. We believe they are still deserving of training and exercise during their cycle and happy to have them here.
• We welcome you to visit, stay, and enjoy our fascility. Cold bottled water is available in the lounge area, and TV. It is a safe and comfortable area for visitors and children. A/C for cooling off and windows to view the trainng areas. 
• Smoking is not permitted inside or outside the facility. Please leave your smokes in your vehicle. The clean air is better for the dogs (and you too).
• Receipt of Payment for classes is the only way to guarantee your spot in a class. If you choose mailing in registrations, please be aware Classes/Seminars/Events can fill online before we receive your payment. We will notify you & return your payment promptly in the event this occurs.
• Refunds are given ONLY before the starting date of Classes, or when we have to pull a class for minimum enrollment. Seminars & Events have no refund policy, unless K9 JYM cancels - in this situation we will promptly notify and make refunds to registrants.
• We appreciate your cooperation & support. We look forward to providing many satisfying visits to K9 JYM